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HUGE Marriott/SPG News

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Chao has asked me to come on as a part-time contributor to the PointsNerd blog and as a way of saying thank you, I wanted to share with you a doozy of a rumour that I believe is 99% true.

On April 16th (or thereabouts), Marriott is poised to make a major announcement regarding the SPG program and its future.  Here’s what we know.

  • The SPG program will cease to exist on August 1, 2018
  • SPG points will automatically transfer to Marriott points at the 1:3 ratio
  • There will be new tiers introduced:
    • Silver status at 10 nights
    • Gold status at 25 nights
    • Platinum status at 50 nights
    • Platinum Premier status at 75 nights
    • Ambassador program at 100 nights + $20,000 Annual Spend

These are the strong and very likely true rumours.  We are also hearing about two additional tidbits of information that may or may not turn out to be true.

** UPDATE **

According to user OU812 from FlyerTalk, the changes could be even worse than we imagined.  I reiterate that these are all unconfirmed rumours but they seem very specific so I could certainly see these ideas as things that were bandied about by the ultimate decision makers at Marriott.  Here’s the rundown:

  • Names of status levels above Platinum have not been confirmed. MR wants to differentiate status levels above platinum to ensure proper recognition and avoid confusion among front line staff. Working names are Platinum 50, Platinum 75 and Platinum 100
  • Instant recognition of status at all levels upon check-in, with arrival points, free HSI, food & beverage vouchers, and choice of other benefits depending on status level
  • Spend requirement for all levels above silver. If spending level not reached, but nights are, status is at appropriate level based on spend.
  • Gold and platinum 50 upgrades limited to preferred level, concierge floor, higher floors, corner rooms, or view rooms at resorts. (No suites!)
  • Guaranteed suite awards (4) per year for platinum 75 and above
  • Guaranteed lounge access only for levels platinum 75 and above
  • Free breakfast at resorts for platinum 75 and above
  • Guaranteed late check-out, 2:00pm for Gold, 3:00pm for Platinum 50, 4:00pm for Platinum 75, Plat 100; resort and conference hotels subject to availability.
  • Platinum guarantees: 48 room guarantee remains, others guarantees are gone (platinum arrival gift, bed type, room type, lounge access, ultimate reservation guarantee)
  • Lifetime status changes coming. If status level not obtained, lifetime status identified in system. New Lifetime Level above Platinum will be added in 2019! Benefits reduced to upgrade to preferred floor for LTG; upgrade, late check-out for LTP
  • Big changes coming to awards! Dynamic award pricing, points required for award night based on hotel room rates at time of booking. No black-out dates, no categories!

The biggest potential disaster for many in this game is that there could be spend thresholds above the Silver level.  This would preclude many in the game that still do matress runs in Asia at cheap Marriotts in order to achieve status.

We may see a change in the Marriott redemption rates based on seasonality, similar to Hilton’s new award pricing that features dynamic pricing based on low/high seasons for the hotel.

Essentially, we are seeing hotel points being treated like real currencies and while this is not unexpected, it makes finding sweet spots for hotels that much more difficult.

It is unclear what will be happening with the earn rate at hotels but I can almost guarantee it won’t be as lucrative as the current 1 SPG to 3 Marriott ratio.  We have lost the Chase Marriott card here in Canada so my assumption is that the American Express SPG Personal and SPG Business cards will be reissued as Marriott branded cards though I would expect new applicants would see a lower signup bonus than you see now.

Both the SPG Personal and SPG Business card provide a 20,000 SPG sign-up bonus after $1,500 spend in the first 3 months, which translates to 60,000 Marriott points.  If I were to hazard a guess, I would expect that the new signup bonus on the Marriott card would be something in the range of 50,000 Marriott points.

If you were ever on the fence about getting the American Express SPG cards, I would jump on these before it’s too late.

We’ll keep you posted here at PointsNerd about any additional news but look for the official announcement in a week.

H/T to PekFlyer for breaking the news

Preview – A Weekend in France (St. Pierre and Miquelon)

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I’ve just returned from a weekend trip to the overseas territory of France, Saint Pierre et Miquelon! The islands are located just 25 kilometers off the coast of Newfoundland, Canada and this little piece of France in North America is also part of the European Union.

After a short flight you really feel like you were teleported into a small town in France. I will have a post which includes how to get there and what to expect. If you have been to St. Pierre or plan to visit, feel free to comment on topics you don’t want me to miss!

Update – Chase Marriott Stay Certificate and Elite Night Credits

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Like many of you, I too had the Chase Marriott Visa which was recently cancelled as Chase pulled out of the Canadian market.

While this was certainly a blow to many people because the card offered a 0% Foreign Exchange (FX) fee, there were two great benefits that came out of the card’s demise.  Chase promised to award two of the biggest perks of the card outside the 0% FX:

  • 1 Night Stay Certificate for a Category 1-5 Marriott Hotel
  • 15 Night Stay Credit towards elite status

Everyone expected that this would be done shortly after the card was closed but it’s been 19 days since that happened and still nothing.

Getting frustrated, I called Chase …

What to Expect

According to the Chase agent I spoke to, there has been an internal communication that states that ALL Chase Marriott cardholders that held the card as of March 15th, 2018, will receive both benefits in MAY 2018.  When pressed on what day in May this would occur, the agent said that there were no specifics, just that it will happen in May.

Conclusion

While it sucks that we have to wait around for potentially 2 full months before we receive our promised benefits, we now know that everything is in the works so all we need is a little bit of patience.

If you are still reeling from the loss of a 0% FX card, look to the Scotiabank Passport Infinite Card – a new credit card offering that provides a shockingly well-rounded offer, including 0% FX.

Understanding WestJet Rewards – A Comprehensive Guide – Part 3

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This entry is part 3 of 3 in the series Understanding WestJet Rewards

In Part 1 of Understanding WestJet Rewards, we covered off the status levels of the program and in Part 2, we talked about WestJet Dollars (WSD) and how to earn and redeem them.  Today, in Part 3, we are talking about WestJet’s Partner Airlines and redemptions on those partners.

In the grand scheme of things, WestJet is a relatively new player in comparison to their rivals, Air Canada.  That being said, the route network within Canada and the US is very strong but internationally is where Air Canada truly dominates, at least for the time being.  In order to compete globally, most airlines are left with but two choices:

  1. Expand their networks internationally
  2. Partner with other airlines to expand their reach

WestJet has decided to do both by soon bringing on the first of their ten 787s in early 2019 with their sights set on China, Japan, and Europe.  Additionally, WestJet has partnered with Delta (US), Quantas (Australia), Air France (France), and KLM (Netherlands).  WestJet also partners with American Airlines (US) but that partnership is due to expire on July 31, 2018.

Understanding Partnerships

Okay, so we know that WestJet partners with Delta, Qantas, Air France, and KLM, but what does that really mean?  It means that these airlines can codeshare with each other.

What is a codeshare you ask?  Well, a codeshare is basically when airlines “share” a flight.  You may have run into this at the airport before when you expect to be getting on a WestJet flight but find that you are actually getting on a Delta flight (or vice versa).

Here’s an example of how Air France codeshares with WestJet on a Winnipeg to Paris flight:

Here, we see that it looks like it will be an Air France plane from Winnipeg to Toronto to Paris but in fact, if you look a little closer, you can see that the flight from Winnipeg to Toronto is actually a WestJet flight.

Codeshares allow airlines that are partnered together to sell the flight as if it is their own.  For consumers, it simply means that their ability to go more places grows exponentially with every partnership.

While this is pure speculation, I would expect that as WestJet grows into an international airline with their 787 fleet, more partnerships will present themselves going forward.

Other Partnership Benefits

One of the other major benefits of a partnership is the ability to earn and burn loyalty currencies amongst partners.  This means that you will be able to earn WestJet Dollars (WSD) when you fly with Delta, Qantas, Air France, or KLM.  It also means that you will have access to award inventory for partner redemptions.  Currently, the redemption of WSD for partner awards is through something WestJet calls Member Exclusive Fares.

We’ll examine both the earning and burning side of the equation but we’ll first tackle earning.

Earning WSD with Partners

When you fly a partner airline of WestJet’s, you have the ability to earn WSD and while I wish there was an easy way to figure out how much you earn, I’m afraid it’s like my relationship with cheescake, slightly complicated.

What you will need to know is the distance of your flight as well as the fare class/fare bucket of your ticket.  If you are unsure of what a fare class or fare bucket is, you’re not alone.

The simple version is that your class of service (Economy, Premium Economy, Business, or First Class) has further subdivisions within it that allow airlines to set different prices for tickets.  Each airline is different but your official ticket should show you the fare class you have paid for.

Once you know both your Distance Flown, Class of Service, and Fare Class, it’s a simple cross-reference to find out how many WSD you would earn.

With WestJet’s partners, you will also earn more WSDs if you are a Silver or Gold Member.  Luckily the math here is consistent and simple.

If you are a Silver Member, you will earn 50% more WSD than what is listed in the tables below and 100% more if you are a Gold Member.

Let’s take a look at each partner.

As you can see, each airline is slightly different in how they award WSD for flights on their planes.  Distance and class of service are largely the determining factors.  In order to determine the distance of your flights, I would recommend using GCMap.com.

In my previous example of Winnipeg (YWG) to Toronto (YYZ) to Paris (CDG), the total distance flown would be 4,688 miles on a one-way trip.  As we are flying with Air France, we would use that distance and cross-reference the chart to see that we would earn:

  • 1o WSD if flying in Economy Class
  • 1o WSD if flying in Premium Economy Class
  • 15 WSD if flying in Business Class
  • 15 WSD if flying in First Class

If you are a Silver Member, you would earn 50% more WSD and if you are Gold, 100% more WSD.

Redeeming WSD on Partner Airlines

Redemptions of WSDs on WestJet flights offer you the option to do partial redemptions as long as your redemption amount is more than 15 WSD.  Unfortunately, redemptions of WSD for award flights on partners require you to have 100% of the WSDs available to redeem.

In order to redeem WSD for partner awards, you need to look for something called Member Exclusive Fares and it’s currently a bit difficult to navigate but I’ll be your guide.

Member Exclusive Fares

In order to find Member Exclusive Fares, you need to go to the main page of WestJet.com and look for the search box.  When you see it, you need to click the somewhat hidden link that says “Member Exclusive fares, all options”

From there, you will be taken to another page that has a similar looking search box.  When you find that search box, enter your origin and destination but make sure you check off the Member Exclusive check box.

When you click on Get flights, you will be taken to a calendar view that shows you the available dates for the award and the pricing.

Unfortunately, there is currently no functionality to search another month without going back to the previous page but at least you see a full calendar month of availability, which is much more functionality than you would find on something like Aeroplan’s search.

Once you choose your flight, you are taken to a page that provides further flight details.  At this point, you will need to sign into your WestJet Rewards Account as WestJet needs to verify your WSD balance.

Remember, you need to have 100% of the WSD in order to book the Member Exclusive Fare, in this case, 629 WSD.

As I do not have enough WSD to book this flight, all options to continue are grayed out but you can see that the award would take me from Winnipeg to Calgary to Los Angeles to Sydney.  While this may not sound like an ideal route, you have to understand that there are no airlines that fly directly from Winnipeg to Los Angeles, so every award would require an additional connection.  If you started in WestJet’s hub of Calgary, you would likely be offered a Calgary to Los Angeles to Sydney flight.

Great Deals to be Had

The question that comes to a lot of people’s minds in Travel Hacking circles, is “is this a good deal?”.

The answer is that Member Exclusive Fares can offer amazing deals.

In the above example of Winnipeg to Sydney on a one-way flight, you would need to pay 629 WSD and $117.17 in taxes.  If you value 1 WSD to 1 CAD (as you should), the total outlay would be $746.17.  That sounds like a good deal but what would the retail cost be?

A lot more.

The retail cost of the ticket is over twice as expensive as the Member Exclusive Fare so you stand to save a LOT of money.

Short of WSD?

Here’s where things get cray-cray.  Did you know that you can purchase WSD from Points.com?  While there is a slight premium on the purchase, it’s not very much and certainly still represents a HUGE saving in comparison to retail.

One slight caveat.  You are only allowed to purchase 3,000 WSD in a calendar year but that should be more than enough for most people.

One unfortunate thing is that you are only able to purchase WSD in round numbers, meaning it’s impossible to purchase 639 WSD.  Rather, you are forced to choose between 600 WSD and 700 WSD.  Assuming you have 39 WSD in your account, an additional 600 WSD would cost you $630.00 + tax.  Taxes are determined by your billing address.

If you take the cost of purchasing WSD and add it to the taxes you would pay for the redemption, you are still much further ahead than paying retail for the ticket.

In my example, I would pay $630 + 8% tax in Manitoba = $680.40 + $117.17 (airport taxes and fees) = $797.57.  If you compare that to the retail cost of $1,563.06 you would save $765.49!!!

Assuming that the schedule works for your needs, Member Exclusive Fares can offer you an amazing saving on your flights.

Conclusion

Today we learned about earning WestJet Dollars when flying with WestJet Partner Airlines and we also did a bit of a deep dive on redeeming for partner awards (Member Exclusive Fares).  Like any program, it takes a bit of effort to learn but once you do, you can quickly see how it can unlock some very significant value for your award redemptions.