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Review – Asiana A330-300 – Hong Kong to Incheon – Business Class

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Hi everyone!  My name is John and I’ve been a long time reader of PointsNerd and I wanted to give back with a couple flight reviews.  I love to travel so if this flight review is well received, I hope to contribute additional reviews.

Asiana is an airline that is part of the Star Alliance that is often forgotten but it offers some excellent availability and very useful for flights in Asia on a Mini-Round-the-World redemption.  Most importantly for me, it is one of the few airlines in the Star Alliance that features an A380.

Background

One goal of my recent Aeroplan “mini-Round-The-World” award was to finally cross the Airbus 380 off my nerdy “bucket list” but as they’re only available on a handful of Star Alliance routes I had to get myself to the right place.  In this particular case, it meant I needed to get to Seoul, South Korea, the hub of Asiana Airlines (OZ).  This meant a short 3-hour hop from Hong Kong on Asiana’s regional-configured Airbus 330-300.

Regional Business Class is often the poor cousin to the glamorous ultra-long-haul routes that inevitably receive the newest premium seats, but this flight was a pleasant surprise.

Hong Kong Airport

Hong Kong Airport is one of my favourite travel hubs in the world; it’s got terrific lounges, fascinating plane-spotting, and some truly beautiful architecture. 

This was my first visit to HKG since the arrival of the new Centurion Lounge, a free benefit to anyone with an American Express Platinum Personal or Platinum Business card.  It’s a beautiful space, with sweeping views of the bustling runways, which would be pictured here if I’d remembered to correct my shots for a dimly-lit lounge and a bright-sunny exterior.

As usual, The Centurion Lounge has put together an excellent collection of custom-designed cocktails and a buffet that puts most airline lounges to shame.  As is the norm, AMEX has hired a team of local bartenders who really know mixology well.  Be warned; these well-crafted cocktails run on the strong side so take care that you don’t end up weaving from the lounge to the gate!

Boarding

We boarded our Airbus 330-300 right on time, and a dual gangway had a full flight seated very quickly.

It’s common among Asian airlines for regional Business Class cabins to feature recliners or “angle-flat” seats that don’t turn into a flat bed, but these were remarkably comfortable. I’m over 6 feet tall and had no trouble catching an hour of sleep later in the flight.

The Cabin

Asiana’s 330 Business Class cabin use a 2-2-2 layout, which is perfect for couples traveling together.  As a solo traveler, you may wish to choose the center pair of seats (D+G) to avoid having strangers crawl over you mid-flight!

After a pre-dinner glass of decent Laurent Perrier Brut and the obligatory dish of warm nuts, lunch service was prompt and friendly. I  chose the “Korean” menu, because honestly, when else am I going to get the chance to have fresh bibimbap at 30,000 feet?

The Food

The roast-beef appetizer was tender and flavourful, and the main course was thoughtfully presented in a way that allows each passenger to make the dish as mild or as hot as desired.

In-flight entertainment was decent but not all that impressive.  With a only handful of new-release blockbusters, most of which I’d already seen on the flight over to Asia, I decided to pass the rest of the flight with a quick nap.

Conclusion

We arrived at Seoul Incheon about 45 minutes late, and between that and a dead-slow Customs lineup, I arrived in downtown Seoul nearly 3 hours after our scheduled landing time.  This gave us just enough time for a quick visit to the Dongdaemun Night Market and a quick night’s sleep before the next day’s date with the Airbus 380!

That’s it from me – safe travels!

How to Search Availability on Miles & More Mileage Bargains

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In my last post I introduced Mileage Bargains from the Miles & More program and the sweet spot of redeeming 55,000 miles for a roundtrip ticket to Europe in business class. I also mentioned that the only way to search for availability was through a Miles & More account with a minimum balance of 7000 miles. Well thanks to reader Mojic’s comment I have discovered some other methods to search for space on these bargain awards.

The comment asked whether bargain awards were visible via ExpertFlyer. I had no clue but to find out, I had to uncover the booking classes that Mileage Bargain flights were ticketed in.

Mileage Bargain Booking Class

After searching through my inbox, I found the ticket details from my last Mileage Bargain which was a business class trip on Lufthansa in 2016.

Conveniently the ticket was booked in class “I” which is the standard booking class for business class award tickets on Star Alliance. Trivia: Class “X”, “I” and “O” represents Star Alliance award inventory for Economy, Business, First class respectably.

So assuming Mileage Bargains book in “X” class for economy and still book in “I” class for business, we can search for bargain award availability just as we would with any other Star Alliance award space via AwardFlights, ExpertFlyer, Aeroplan etc.

Search with AwardFlights

In the series Tools I Use, Jayce outlines how to use AwardFlights to search award space efficiently with multiple dates, cities, and search engines from different points programs.

When checking Star Alliance availability on AwardFlights, I always tick off the boxes for both NH (ANA) and AC (Aeroplan) to get a strong coverage of the possible routes. Eg. ANA shows LOT Polish Airlines award flights when Aeroplan currently does not. Here are the results for 4 passengers on LOT Economy between Toronto to Warsaw during the mileage bargain period.

 

And here are the Mileage Bargain search results on Miles & More which reflects the same availability on the same dates for 4 passengers as searched on AwardFlights.

Search with United MileagePlus

Thanks to AwardFlights I can search for Star Alliance award without having to directly visit a search engine like Aeroplan and click through the award calendar to notate which dates have certain routes. But one of the few search engines I will still visit is United.com because you can search with a filter option that shows nonstop flights only and then almost instantly open a calendar view with the lowest price per day in miles and fees. These calendar displays are the best because if you see the date squares populated with the same miles and fees, you know the cheapest nonstop flight is available. And like almost all frequent flyer programs in the US, United does not require an account to run award searches.

United award search results also matches the availability on M&M Mileage Bargains!

Mileage Bargains on Lufthansa

Although the standard award availability and the bargain award space was in perfect sync for LOT, Austrian and SWISS, it was not for Lufthansa. There was a decent amount of availability for Lufthansa flights shown on Miles & More but little to no availability shown on partner sites. This is most likely Lufthansa releasing extra award inventory to their own M&M members which is not a rare practice in the loyalty space.

Despite not being able to search for accurate Lufthansa availability on partner sites, it is still possible to check award space without having to deposit 7000 miles to access the M&M search engine. You can call M&M to inquire if there is “Business Flex” availability on dates within the mileage bargains promotional period, if there is space, you will be able to book at the bargain rate online after depositing the miles required.

For the current promotion out of Montreal to Europe in Lufthansa Business Class, I have manually searched the availability from my M&M account.

Lufthansa Business Class – Montreal to Europe (Amsterdam, Athens, Barcelona. Brussels, Budapest, Copenhagen, Dubrovnik, Stockholm, Munich, Moscow, Milan, Rome, St Petersburg, +62 more)

Roundtrip miles: 55,000 miles (45,000 SPG)
Approx taxes: 1000 CAD to 1075 CAD
Booking dates: March 1 – April 2, 2018
Travel dates: July 1 – August 15, 2018

Available travel dates (2 passengers)
Montreal to Europe via Munich– Jul 1-5, 7-14, 16-19, 21-26, 28, 30-31, Aug 2, 7-8, 11-13
Montreal to Europe via Frankfurt – Jul 3-5, 7-14, 16-17, 22, 24-25, 30
Europe to Montreal via Munich – Jul 3-6, 10-12, 14, 17-21, 23-26, 30-31, Aug 3, 6, 8-10, 14-16
Europe to Montreal via Frankfurt – Aug 7, 14

See my previous post for available travel dates for the other mileage deals.

Conclusion

Miles & More Mileage bargain deals are booked in the standard “X” award class for Economy and “I” for Business. Thus, ExpertFlyer, AwardFlights and United’s search engine are actually able to find bargain awards with exception to a limitation on Lufthansa flights. Lufthansa availability can be inquired without a M&M account by calling in for space in “Business Flex”.

Finding and booking award space is always a pain but is a right of passage for every self sufficient travel hacker. Stay tuned as I share more general tips on how to book efficiently on points!

Top Travel Hacking Tips from PointsNerd

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As this will be my final post for the foreseeable future, I thought I would provide my readers with a synopsis of sorts.  The hope and intent here is to provide you with an easy to digest list of general tips and tricks to keep in mind so that you can maximize your likelihood of success in this game we call Travel Hacking.

Have A Goal

This is pretty basic but it’s a mistake that I see a lot.  People jump into Travel Hacking without an end goal in mind.  Without that end goal, you are pretty much hoping that the miles and points you collect will get you to where you want to go, and I can tell you that more times than not, it’s not going to work out for you.

Marketers are paid to make every offer attractive so if you aren’t careful, you’ll sign up for the wrong programs.  Signing up for the wrong programs isn’t the worst thing in the world but putting all your spend and effort into those programs can be disastrous.

Where you are located geographically and where you want to go will narrow down the program(s) you want to concentrate on.  One great resource that will help you identify which program(s) you want to focus your efforts on is AwardHacker.  Just plug in your origin and destination and it will show you which program will get you there for the least amount of points.

Give Yourself Options

While I stand firmly by my first tip, if you are able, you need to have a diverse portfolio of points so that you can pull things off like the Frankenflight.  In order to have these kinds of options, you need to have a diverse portfolio of points.  As an example, I hold miles/points in a variety of airline programs like Aeroplan, Alaska Airlines MileagePlan, and AAvantage.  I also have points in various hotel programs like SPG, Marriott, and Hilton.

So the question is, how do you have a diverse portfolio and earn enough points to actually redeem for what you want?  Well, the answer lies in transferable points.

The two programs that I recommend to everyone in Canada are American Express’ Membership Rewards (MR) Program and the Starwood Preferred Guest (SPG) Program.  The reason for this is that both points give you a ton of options to transfer to different airline programs.

For American Express Membership Rewards, you can transfer to the following:

  • Air Canada Aeroplan at a 1 to 1 ratio
  • British Airways Avios at a 1 to 1 ratio
  • Cathay Pacific’s Asia Miles at a 1 to 0.75 a ratio
  • Alitalia’s MilleMiglia Miles at a 1 to a 0.75 ratio
  • Delta’s SkyMiles at a 1 to 0.75 ratio
  • Etihad Guest Miles at a 1 to 0.75 ratio

Additionally, you can transfer your MRs into hotel programs at the following ratios:

  • Starwood Preferred Guest (SPG) at a 1 to 0.50 ratio
  • Hilton Honors at a 1 to 1 ratio

To earn Membership Rewards quickly, you can sign up for the cards below (all links go to PointsNerd’s review of the cards):

SPG has even better transfer options with 36 airline partners:

To earn SPG points quickly, you can sign up for the following cards (all links go to PointsNerd’s review of the cards):

Also remember that when you transfer SPG to an airline program, you receive a 5,000 mile bonus for every 20,000 SPG transferred.  For example, if you were to transfer 20,000 SPG, you would receive 25,000 Aeroplan,  or AAvantage, or Alaskan Airlines MileagePlan, or … you get the idea.

Think Backwards and Understand How Programs Link

Much like I encourage people to think about the end goal first before committing to a program, I also encourage you to think backward.  What do I mean by that?  Well, think about it this way.

When I was booking my Etihad First Class and Business Class seats, I first looked to AwardHacker to figure out the best points program that could get me there.  That program turned out to be the American Airlines Advantage Program.  There aren’t a lot of ways for Canadians to earn AAvantage Miles except flying with American so that wasn’t an option but I knew that both SPG and Marriott could transfer to AAvantage.

I needed 100,000 AA Miles in order to book the First Class ticket from Sydney (SYD) to Abu Dhabi (AUH), which meant that I needed 80,000 SPG (remember, you get a 5,000 mile bonus when transferring in 20,000 increments).  However, I also knew that Marriott has a Travel Package, whereby you can redeem Marriott points for airline miles and a 7-night stay certificate for a Category 1-5 hotel.

If I wanted 120,000 AA Miles and a 7-night stay certificate for any Marriott Category 1-5 hotel, I would need 270,000 Marriott Points, but I knew that you can transfer SPG to Marriott at a 1:3 ratio, so I would only need 90,000 SPG (90,000 SPG = 270,000 Marriott).  This would result in 20,000 more AA Miles than if I did a straight SPG to AAvantage transfer and a 7-night stay certificate.

I went with the Marriott Travel Package in the end but let’s keep working backward.

I knew that I needed 90,000 SPG so I had to figure out a way to get those SPG points.  Luckily Membership Rewards from American Express transfer to SPG at a 2:1 ratio.

So the way I thought about it was this:

AAvantage <– Marriott Travel Package <– SPG <– Membership Rewards

Essentially, what you need to understand is the linkages between programs.  While most people would stop at “it’s really hard to get AA Miles in Canada, there are always options.  You just need to think outside the box.  Start at the end and work forward.

Don’t Ever Forget About Cashback

Let’s face it, Travel Hacking is about maximizing your hard earned rewards.  We are always looking to stretch the miles that we have into things like mini-round-the-world vacations and using them for sweet spots redemptions within programs.  It’s a mentality that should be used throughout your life and not just when you are using miles or points for flights.

I have been a HUGE advocate of cashback sites because they reward you for purchasing things you were already going to purchase anyways.  If you aren’t sure what a cashback site is or how they work, check out my post about them here.

Great Canadian Rebates is especially good for cashback on the MBNA Alaska World Elite MasterCard.  That card provides you with 25,000 Alaska Miles after $1,000 spend in the first 3 months with an annual fee of $75.  That in itself is a great deal but if you sign up for the card through Great Canadian Rebates, you will receive $60 cash back, taking your annual fee down to $15!  The great thing about this is that you can churn this card multiple times a year so you can rack up your Alaska Miles very quickly.

I have personally received thousands of dollars in cash back incentives through the years and you can too.  If you can buy it online, there’s likely a cashback bonus so don’t forget to check.  If you aren’t using cashback portals, you are literally leaving money on the table.

Build Your Network

Trust me.  As much as I try to help with this blog, there is nothing like spitballing an idea with people that have the same passion as you.  Whether that be in person or over chat, having a network is absolutely essential to developing your Travel Hacking game.  I have personally met dozens of people at events like PointsU and while I may have originally balked at the idea of paying for a Travel Hacking Conference, I can honestly say that I wouldn’t be anywhere as good at Travel Hacking without the group of friends I met through PointsU.

I would highly encourage you to attend the next conference (likely in Toronto) and make the most of it.  Come to the social events before the conference and after the conference so you can meet some new people.  It’s amazing how much information is shared at these things, especially if you are willing to share what you know.  Just like in life, with Travel Hacking, you get out what you put in.

Think about it, why would someone just give you all their Travel Hacking secrets if you refuse to provide something of substance in return?

Conferences are an ideal time to build out your networks but be sure to take advantage of the time you have with these like-minded people.

Read the Terms and Conditions

Terms and Conditions are boring and sometimes hard to read, but if you take the time to decipher the code, you are very likely to come across loopholes.  Interested in if the new contest for 1,000,000 Aeroplan actually requires you to purchase a vehicle from Volvo?  Read the terms and conditions.  In Canada, most contests that require a purchase will have a way for you to enter the draw without making a purchase.

Wrap your head around how contests and promotions are structured and you could take advantage of different ways to win.

I remember a contest for front row seats for a Tragically Hip concert that I wanted to win.  The terms and conditions didn’t say anything about the maximum number of entries you could have nor did it mention that you needed to have your entries filled in by hand.  An hour with a photocopier and a paper slicer entered me into the contest 10,000 times.  Needless to say, I won.

Register for Everything

If you see a contest, status match or promotion that’s being offered?  Sign up for it.  You never know when it might come in handy.

I personally never stay at Best Westerns but when they offered a status match from my Marriott account, I signed up and became Best Western Diamond.

Turns out, we needed a last minute hotel in Port Campbell, Australia, and the best option was a Best Western.  We got a free breakfast because of my elite status and all for about 30 seconds worth of effort.

Trust me.  It’s worth your time to do so.  It definitely speaks to the adage, it’s better to be safe than sorry.

Don’t Let Non-Experts Dissuade You

There are lots of times where people that don’t understand Travel Hacking encourage you not to do something because it “won’t work”.  Take their advice with a grain of salt.  If you’ve read the terms and conditions like I suggested above, you are well equipped to deal with the opportunity, at least more so than the person giving you “sage” advice.

As you become a more advanced Travel Hacker, you will find that you will need to experiment in order to uncover hidden ways to take advantage of lucrative opportunities.  Whether that be through contests, promotions, or manufactured spend, you will need to experiment to see what works for you.

Be Persistent

Never give up … or at least never give up easily.  There have been so many times that I have seen others give up on trying to make a redemption work because they’ve lost patience.  I have always believed in never giving up so I don’t quit easily.

Take, for example, the Marriott 5-Night Travel Package.  I called over 40 times to get this to work but when I was successful, I was able to prove that the restriction of getting these 5-Night Packages was not a Marriott system limitation but rather a human one, meaning that the phone representative was the gatekeeper for the redemption.

While it is certainly more difficult to obtain than in the past, I am confident that with enough persistent, I’m certain you can make it work.

Conclusion

Travel Hacking is essential a state of mind and by adopting the tips above, you will be well on your way to becoming a good Travel Hacker.  While these tips may be fairly commonsense for those who have been doing it for a while, they should be embraced by those that are new to Travel Hacking or for those that perhaps have lost their direction.

Nothing trumps experience but these tips will certainly make you a better Travel Hacker.

Tell Me Your Stories

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As I write my two final posts prior to my Monday start in the Loyalty Department, I am absolutely blown away by the support and encouragement that I have received from PointsNerd readers.  I want to convey a very heartfelt THANK YOU for everything you have done for me, the most important of which was giving me a chance to have my voice heard!

I plan on writing a post with some of my best practices for getting most out of the miles and points you earn as well as how to save the most money possible when you actually have to pay for something you can’t redeem for.  In short, I’ll be telling you my secrets … I mean I’ve told them in the past but this will be a  concise reference for those that don’t want to read through 275 posts.

That Amazing Feeling

I don’t know about you, but for me, the feeling that you get when you pull off something that most think is impossible is an amazing feeling.  When you’re redeeming for Business and First Class flights and netting 15¢+ per mile redeemed, you get a special tingly feeling that most don’t get to experience.  Juxtapose that against the stories you hear about people are redeeming their Aeroplan Miles for toasters and gift cards that nets them a return of 0.8¢ per point.

Redeeming for great value is one thing but actually getting on that flight and experiencing the best that airlines have to offer, that’s another thing entirely.  The culmination of all your hard work manifests itself into a HUGE smile the moment you push back from the gate.

The minute I get in my First Class seat that I paid less than $100 for, I’m often reminded of this commercial:

Tell Me Your Stories

Quite a few of you have reached out to me to thank me for the guides that I have made available and the resulting redemptions that you have been able to secure.

To be honest, these emails kept me going when readership was low and I would receive 80 views a day on the site.  I loved hearing about all the amazing things that people have been able to do with their points, the wonderful destinations people visit, and the life experiences people have had while traveling.

In order to help the site grow, I would love to be able to share your success stories with newcomers to PointsNerd so I’m asking for a favor.

If the PointsNerd blog or I have helped you achieve your travel goals in any way, please tell me about it.  We would like to start featuring success stories so that you can serve as an inspiration for those that haven’t yet had the same success.

I find that these stories serve to both inspire and educate.  There have been many occasions where someone’s success story has opened up a new way of thinking about a redemption for me.  Understanding that there are new possibilities that I hadn’t considered in the past really does open up your mind and give you additional options for when you want to plan your perfect trip.

As I had mentioned in a previous post, I want to get the readers involved to create a community so we can all become PointsNerds.

If you would like to share your stories, please email them to [email protected] and we’ll help you to get your stories posted on the blog and most likely featured in its own section of the site!

If you want a bit of inspiration, you can check out a couple of the previously posted success stories from Lorainne and Lisa.